This Privacy Policy describes how Knight Law Group LLP, doing business as "Centro de Acción Legal" ("we", "the Firm") collects, stores, uses and discloses your personal information when you visit centrodeaccionlegal.com and related sites (the "Sites"), communicate with us by phone, text, WhatsApp or email, or use our services (together, the "Services"). This policy applies only to the Sites and to marketing and intake communications; information you provide as a client is additionally protected by the attorney-client privilege and California's rules of professional conduct.
If you are visually impaired, have another disability, or need this policy in another format or language, email [email protected].
1. Personal information we collect
"Personal information" is any information that identifies, relates to, describes or could reasonably be linked with a person or household. Depending on how you interact with us, we may collect these categories:
| Category | Examples | Purposes | Third parties who receive it |
|---|---|---|---|
| Identifiers | Name, postal address, email, phone, IP address, device and advertising identifiers | Respond to your inquiry; evaluate whether we can represent you; provide legal services; conflict checks; marketing; security; legal compliance | Service providers (CRM, telephony, SMS, hosting); advertising platforms (Google, Meta, TikTok) when you allow it; co-counsel and courts when you are a client |
| Information about your legal matter | What you tell us in the consultation form, by phone or by message: your vehicle, your debts, your immigration situation, your child's health, your housing, your job | Evaluate and, if applicable, handle your case | Co-counsel, experts, courts and opposing parties only as needed for your representation |
| Commercial and financial information | Vehicle purchase or lease contracts, debt statements, income (clients only) | Provide legal services | Courts, trustees, opposing parties when required |
| Internet activity | Pages visited, time on site, browser, operating system, referral source, ad interactions | Analytics; improve the Sites; measure campaigns; interest-based advertising (with your consent) | Google (Analytics and Ads), Meta (Facebook/Instagram), TikTok |
| Approximate geolocation | City/region derived from IP | Show California-relevant information; analytics | Analytics and advertising providers |
| Audio and communications | Call recordings (with notice), text and WhatsApp messages, emails | Quality control; record of your inquiry; training | Telephony and messaging providers |
| Sensitive information | Immigration status, mental-health diagnoses, Social Security number (clients only, when necessary) | Solely to evaluate and provide the legal services you request | Never sold or shared for advertising. See section 12. |
| Inferences | Likely legal area of interest based on pages visited | Show relevant content; marketing | Advertising platforms (with your consent) |
2. Sources
We collect personal information (a) directly from you when you fill out a form, call, write or sign a representation agreement; (b) automatically through cookies and similar technologies when you use the Sites; (c) from social media platforms when you interact with our ads or pages; (d) from public records and courts; and (e) from co-counsel or referrals, with your knowledge.
3. How we use information
We use personal information to: communicate with you and respond to your inquiry; determine whether we can accept your case and check for conflicts of interest; provide legal services when you are a client; send reminders, document requests and case updates (by call, SMS or email per your preference); operate, protect and improve the Sites; measure and improve our marketing; comply with legal, ethical and regulatory obligations; and prevent fraud and misuse.
4. Who we share information with
Service providers. Companies that provide web hosting, CRM and case management, telephony and SMS/WhatsApp messaging, e-signature, analytics and advertising services. They are contractually required to use your information only to provide services to us.
Co-counsel, experts and courts. If you are a client, we share information necessary for your representation with associated attorneys (for example, in coordinated litigation such as JCCP 5255 or MDL 3047), experts, courts and opposing parties, consistent with the rules of professional conduct.
Advertising platforms. When you accept "Advertising & pixels" cookies, Google, Meta and TikTok receive information about your activity on the Sites to measure campaigns and show interest-based ads. Under California law this may be considered "sharing" personal information. You can turn it off at any time via "Cookie Settings" or "Do Not Sell or Share My Personal Information" in the footer. We never share the details of your legal matter or sensitive information with advertising platforms.
Legal compliance and protection. When required by law, in response to a court order, or to protect rights, safety or property.
Corporate transactions. In a merger, acquisition or reorganization of the Firm, subject to professional-conduct rules on client files.
We do not sell personal information for money. We do not share your mobile number or SMS consent with third parties for their own marketing.
5. Cookies, pixels and tracking technologies (Cookie Policy)
Cookies are small files a site stores in your browser. "Pixels" or "tags" are code snippets that let a provider know you visited a page or took an action. We use these categories:
| Category | Provider / name | Purpose | Duration | Consent |
|---|---|---|---|---|
| Necessary | cal_consent (ours); language preference | Remember your cookie decision and language; form security | 12 months | Always on |
| Analytics | Google Analytics 4 (_ga, _ga_*) | Understand which pages are used and how to improve the site. IP anonymized. | Up to 2 years | Optional |
| Advertising & pixels | Google Ads (_gcl_*), Meta Pixel (_fbp, _fbc), TikTok Pixel (_ttp, _tt_*) | Measure whether our ads generate inquiries; show relevant ads on Google, Facebook, Instagram and TikTok | Up to 13 months | Optional, treated as "sharing" under the CPRA |
How to control cookies. When you arrive you will see a notice with "Accept all", "Necessary only" and "Customize". You can change your decision at any time from the "Cookie Settings" link in the footer of every page. Advertising pixels and analytics do not load until you accept them. You can also block cookies in your browser, install the Google Analytics opt-out add-on, adjust your ad preferences at Meta, Google and TikTok, and use the Digital Advertising Alliance or Network Advertising Initiative tools.
Global Privacy Control. We honor your browser's Global Privacy Control (GPC) signal as a valid request to opt out of the "sale" or "sharing" of personal information: if we detect the signal, we automatically disable advertising pixels.
"Do Not Track". Apart from GPC, there is no uniform standard for "Do Not Track" and we do not respond to those signals.
6. Security
We use reasonable technical, administrative and physical safeguards, including encryption in transit (HTTPS), access controls and providers with security commitments. No method of internet transmission is 100% secure. We recommend not sending confidential case information through the web form until we confirm representation; use the secure channel we provide.
7. Retention
We keep information from inquiries that do not become representation for as long as needed to check conflicts and meet legal obligations (generally up to 5 years). Client files are retained under California's rules of professional conduct and our file-retention policy. Analytics data is kept in aggregate form.
8. Minors
The Sites are directed to adults. We do not knowingly collect information from anyone under 18 through the Sites, except information a parent or guardian provides to evaluate a potential case on a minor's behalf (for example, social media addiction matters). If you believe a minor sent us information without authorization, contact us and we will delete it.
9. Your choices and rights
Marketing communications. You can unsubscribe from promotional emails via the "unsubscribe" link and from text messages by replying STOP. We may still send administrative communications about your inquiry or case.
Cookies. Use "Cookie Settings" in the footer or your browser settings.
State rights. Depending on where you live, you may have the right to know, access, correct, delete, port and limit the use of your information, and not to be discriminated against for exercising those rights. See sections 10 and 11.
How to exercise your rights. Email [email protected] with the subject "Privacy request", or call (877) 222-2222. We will verify your identity (name, email and phone you provided) and respond within 45 days, extendable by 45 days with notice. You may designate an authorized agent with written proof. We do not charge for processing requests unless they are excessive or repetitive.
10. California Privacy Notice (CCPA/CPRA)
This notice applies to California residents and supplements the rest of the policy. In the past 12 months we have collected the categories of personal information described in section 1 for the purposes stated there.
"Sale" and "sharing". We do not sell personal information for money. When you accept advertising cookies, we "share" (in the CPRA sense) identifiers, internet activity, approximate geolocation and inferences with Google, Meta and TikTok for cross-context behavioral advertising. We do not knowingly sell or share information of minors under 16.
Right to opt out. Use the link in the footer, enable Global Privacy Control in your browser, or email us.
Sensitive information. We use sensitive personal information (immigration status, health, Social Security number) solely to provide the services you request, and not to infer characteristics for advertising. You have the right to limit its use.
Your rights: to know what information we collect and how we use it; to access a portable copy; to correct inaccurate information; to delete (subject to legal exceptions, including the obligation to keep legal files); to opt out of sale/sharing; to limit use of sensitive information; and to non-discrimination.
"Shine the Light". We do not disclose personal information to third parties for their own direct marketing.
Metrics. We will publish annually, where required, the number of requests received and handled.
11. Residents of other states
Our Services are directed to California residents. If you live in Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, Virginia or another state with a comprehensive privacy law, we honor the rights of access, correction, deletion, portability and opt-out of targeted advertising described above. You may appeal a decision by writing to us; if we deny the appeal, you may contact your state Attorney General.
12. Sensitive information and immigration
We understand the concerns of the immigrant community. We do not ask about immigration status to evaluate most cases, and where it is relevant (for example, immigration matters) the information is treated as confidential under the attorney-client privilege. We do not share immigration-status information with advertising platforms or any third party outside your representation, and would disclose it only under a valid court order, after consulting with you where the law allows.
13. Changes
We may update this policy. We will post the updated version on this page with the "Last updated" date and, if changes are material, show a notice on the Sites or write to you.
14. Contact
Knight Law Group LLP, doing business as "Centro de Acción Legal"
10250 Constellation Blvd, Suite 2500, Los Angeles, CA 90067
Email: [email protected] · Phone: (877) 222-2222
This document was adapted for Centro de Acción Legal and should be reviewed by a Firm attorney before final publication.