1. Program description
Centro de Acción Legal sends text messages (SMS/MMS) and WhatsApp messages related to your inquiry or case: confirmation that we received your request, call scheduling, appointment and hearing reminders, document requests, case updates and, if you agree, information about your rights and our services. Messages may be sent using automated systems.
2. Consent
By checking the consent box on our forms, texting us, or providing your number and agreeing to receive messages, you give express consent to receive them. Consent is not a condition of receiving legal services: you may ask to be contacted only by call or email. If you provide someone else's number, you represent that you have their authorization.
3. Frequency and rates
Message frequency varies with your inquiry and the stage of your case. Message and data rates from your carrier may apply. Contact your carrier with questions about your plan.
4. How to cancel
Reply STOP to any message to stop receiving text messages. You will receive one final message confirming the cancellation. You may also email [email protected] or call (877) 222-2222. If you cancel, we may still contact you by call or email about necessary case matters unless you tell us otherwise. To re-enroll, submit a new form or write to us.
5. How to get help
Reply HELP to any message or call (877) 222-2222 Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific.
6. Privacy
Your phone number and SMS consent are used only for this program. We do not sell or share them with third parties for their own marketing. See our Privacy Policy.
7. Carriers
Carriers are not liable for delayed or undelivered messages. The program is available on major U.S. carriers.
8. Changes
We may modify these terms by posting the updated version on this page.
Adapted for Centro de Acción Legal; requires review by a Firm attorney before final publication.